Tickets: Unfortunately, tickets are non-refundable and non-transferable once purchased.
Participants that do not attend class that day forfeit their spot and understand their ticket will not be refunded or transferred to a different class. This applies to Covid as well. We use the money from each ticket to purchase all materials you need for this particular class. Often, these materials are often specific to this design and may not be able to be salvaged or reused for another design. For this reason, we are unable to refund or transfer your spot to another class. However, we are happy to provide you with the materials in a to-go bag that you can complete at a later date or even a completed sign/design if we have one available. Please let us know a time and date that works for you to pick up your materials.
Weather Related Travel Problems : It is never our intention to put anyone at risk. Unfortunately, we live in an area where we experience winter weather and those conditions. Businesses remain open and events carry on in most every case outside of the extreme. If the decision is made to hold the class as scheduled, participants are responsible to giving themselves enough time to safely arrive to class by allowing extra drive time.
Participants that do not attend class that day forfeit their spot and understand their ticket will not be refunded or transferred to a different class. We use the money from each ticket to purchase all materials you need for this particular class. Often, these materials are often specific to this design and may not be able to be salvaged or reused for another design. For this reason, we are unable to refund or transfer your spot to another class.
When private party guests do not show and your numbers drop: Unfortunately, since the requested crafts are specific to your respective party, you will be charged for the entire amount even if all materials are not used. Unused materials are yours to keep (such as wine glasses, canvases, bags, etc); however, all equipment and materials used to run classes such as paint, brushes, aprons, palettes, etc. will remain with Vino & Vernici.
Damages: Please note that we are not responsible for any damage to any personal property (clothing or any other personal items), commercial property or equipment such as tables and chairs or to any floors during a party. When agreeing to participate as a guest or host a paint party at your venue, you understand the risk of getting paint on items in the area.
Although, paint rarely spills and is easy to clean up on hard wood or tiled floors. Carpet can be tricky, but we will do our best to get it out at the time of the spill. If you do happen to find paint on clothes, Murphy's oil soap (wood cleaner) is best to help get acrylic paint out.